Home / Melanie Poitras

Melanie Poitras

Senior Director, Customer Experience & Analyst Relations
Acquia, Inc.

Melanie Poitras is the senior director of customer experience & analyst relations for Acquia.

She came to Acquia to work in a start-up environment where she could help influence the company strategy.

“What I found was much more. I came to a place that embraced my passion for helping the customer and absolutely encouraged it,” she said.

Poitras spent her first two years on the road, helping customers transform their businesses.

“We have wonderful customers, who I've enjoyed watching grow in their digital maturity and evolution,” she said. “Not only are our customers wonderful, but I've made some amazing friends at Acquia. It's a place that attracts great people who are passionate about their craft and want to continue to grow and learn.”

Recent blog posts

Posted on Wednesday, November 1, 2017 - 04:42
  Digital fitness is like, well, regular fitness. What do you want to see staring back at you when you’re done? Great digital experiences are seamless, timely, connected, consistent, thoughtful and personalized. Easy, right? In my years as a More...
Posted on Monday, October 17, 2016 - 12:59
This year, I had the opportunity to take on one of the three main talk tracks for Engage 2016. With customer experience and digital evolution as the lens, we decided on Steal This Idea as the overall theme. I want these sessions to spark your More...